AI Development
AI Chatbot Development in Sri Lanka - Sinhala and English
Looking for an AI chatbot Sri Lanka businesses can actually use? We build AI assistants that answer your customers in Sinhala, Singlish and English, around the clock trained on your own website content, not generic scripts.
Live on lexiata.lk right now
Built in Sri Lanka since 2018
1,500+ projects delivered
The difference
Most chatbots cannot hold a conversation in Sinhala
Sri Lankan customers do not type formal English when they are shopping. They type Sinhala, they type Singlish, and they switch between the two mid-sentence. A chatbot built for the US market breaks on the first message.
Sinhala, Singlish and English
Lia understands "mila kiyada", "මිල කීයද" and "how much does it cost" as the same question, and replies in whichever language the customer used.
Trained on your website
Your pages, prices and policies are indexed into a knowledge base. Answers come from your real content, so the assistant does not invent packages you do not sell.
Under the hood
What goes into a Lexiata AI assistant
Lia AI is the assistant we built for our own site and now install for clients. Every feature below is running in production, not on a roadmap.
Google Gemini engine
Fast, current language models with a fallback chain, so a single provider outage does not take your assistant offline.
Site knowledge base
Your pages, products and FAQs are indexed and searched on every question. Update a price on your site and the assistant updates with it.
Lead capture
Name, number and requirement are collected inside the conversation and stored in your WordPress admin. No lead sits in a chat log unread.
WhatsApp handoff
When a conversation is ready to close, the assistant passes it to WhatsApp with the context attached, so your team does not start from zero.
Spam protection
Cloudflare Turnstile plus rate limiting keeps bots and abuse away from your API budget.
Conversation logs
Every conversation is stored and searchable. Read what customers actually ask, then fix the pages that keep confusing them.
Comparison
Custom AI assistant vs. an off-the-shelf chatbot
Global chatbot subscriptions are built for global sites. Here is what changes when the assistant is built for a Sri Lankan business.
| Feature | Lexiata AI Assistant | Generic Chatbot Plan |
|---|---|---|
| Sinhala and Singlish replies | Built for it | Poor or unsupported |
| Trained on your site content | Yes, indexed automatically | Manual FAQ upload |
| WhatsApp handoff | Included | Paid add-on |
| Leads stored in WordPress | Yes | Locked in their dashboard |
| Pricing | One-time build | Monthly, per conversation |
| Support timezone | Sri Lanka | Overseas ticket queue |
Pricing
AI chatbot price in Sri Lanka
One-time build cost. You use your own Google Gemini API key, so there is no per-conversation fee from us.
STARTER
Basic Plan
Rs 24,900
Rs 30,000
17% OFF
For small business sites that need Sinhala replies 24/7
- Sinhala and English replies
- Up to 20 pages indexed
- 3 instant-answer buttons
- WhatsApp handoff button
- Basic conversation logging
- Spam protection
TRENDING NOW 🔥
Advance Plan
Rs 35,500
Rs 45,000
21% OFF
For WooCommerce stores and service businesses that want leads captured in chat.
- Sinhala, Singlish and English
- Unlimited pages indexed
- Lead capture form in chat
- Leads stored in WordPress admin
- Email alerts for new leads
- WooCommerce product awareness
- Full conversation logs
- Custom widget branding
ENTERPRISE
Premium Plan
Ask for quote
For brands needing a custom personality, integrations and multi-site deployment.
- Everything in Business
- Custom personality and tone
- CRM or ERP integration
- Multi-site deployment
- Priority support
Our assistant
Lia AI - the Sinhala AI assistant built by Lexiata
Lia AI is the assistant running on this website. She was built in-house at Lexiata to solve a problem we kept hitting on client projects: Sri Lankan visitors ask questions in Sinhala at 11pm, and a contact form cannot answer them.
Since launching, Lia has handled enquiries about pricing, hosting, delivery times and package differences — the same questions our team was answering by WhatsApp one message at a time. When a conversation is worth a human reply, Lia hands it over with the context intact.
The name “Lia” belongs to Lexiata, but the technology does not have to. We build the same assistant under your brand, with your name, your tone and your content. Talk to Lia in the corner of this page to see what your customers would experience.
Questions
AI chatbot FAQ
One-time build cost. You use your own Google Gemini API key, so there is no per-conversation fee from us.
1. Does the AI chatbot really understand Sinhala?
Yes. Lia handles Sinhala script, Singlish (Sinhala typed in English letters) and English, including messages that mix all three. It replies in the language the customer used. This is the main reason Sri Lankan businesses choose a locally built assistant over an international chatbot subscription.
2. Will it know about my products and prices?
Your website content is indexed into a knowledge base, so the assistant answers from your real pages, products and prices. When you update a price on your site, the assistant picks up the change. It does not invent packages or quote numbers you never published.
3. Does it work with WooCommerce?
Yes. On a WooCommerce store the assistant can reference products, categories, stock status and shipping information, and point customers to the right product page instead of giving a vague answer.
4. Is there a monthly fee?
We charge a one-time build cost, not a monthly subscription. You connect your own Google Gemini API key, which has a free tier that covers normal traffic for most small businesses. If you prefer us to manage the key and monitor usage, a managed plan is available.
5. How long does it take to set up?
A basic assistant goes live in three to five days. A business assistant with lead capture and WooCommerce awareness takes seven to ten days, including testing on your real content before launch.
6. What happens when the AI cannot answer something?
It says so rather than guessing, and offers a handoff to WhatsApp or your contact form with the conversation attached. Your team continues from where the customer left off instead of asking them to repeat everything.
7. Can I see what customers are asking?
Every conversation is logged and searchable inside your WordPress admin. Most clients find this as valuable as the chatbot itself — it shows exactly which pages are confusing and which questions your site never answers.
8. Can I add it to a website you did not build?
Yes, as long as it runs on WordPress. We audit the site first and confirm the plugin stack and hosting can support it before quoting.
Ready to put an AI assistant on your site?
Share your project idea with us and get a free, no-obligation quote within 2 hours. Let’s bring your business online.